Last Updated: [Date]

1. Introduction

Jayasundara Agencies (“we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, and protect your personal data when you use our e-commerce Store (https://jayasundaraonline.lk).

2. Information We Collect

  • Personal Data: Name, email, phone number, shipping/billing address, payment details.
  • Technical Data: IP address, browser type, device information, cookies (see Section 5).
  • Usage Data: Pages visited, products viewed, purchase history.

3. How We Use Your Data

We process your data to:

  • Fulfill Orders (shipping, payment processing).
  • Communicate order updates or respond to inquiries.
  • Improve our Store and user experience.
  • Comply with Sri Lankan legal obligations.

4. Legal Basis for Processing

We rely on:

  • Contractual necessity (to deliver Products).
  • Legal compliance (e.g., tax regulations).
  • Consent (for marketing emails; you may withdraw anytime).

5. Cookies & Tracking

We use cookies to:

  • Remember cart items.
  • Analyze traffic (via tools like Google Analytics).
  • Personalize content.
    You can disable cookies via your browser settings, but this may limit Store functionality.

6. Data Sharing & Disclosure

We do not sell your data. We share it only with:

  • Service Providers: Payment processors (e.g., banks), delivery partners (e.g., local couriers).
  • Legal Authorities: If required by Sri Lankan law.

7. Data Security

We implement industry-standard measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure.

8. Data Retention

We retain your data:

  • For 7 years to comply with Sri Lankan tax/accounting laws.
  • Until you request deletion (subject to legal exceptions).

9. Your Rights

Under Sri Lankan data protection principles, you have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Lodge complaints with Sri Lanka’s Data Protection Authority (once established).
    Contact us at janeluwa@gmail.com to exercise these rights.

10. Children’s Privacy

Our Store is not intended for users under 18. We do not knowingly collect their data.

11. Policy Updates

We may revise this Policy. The latest version will be posted here with an updated “Last Revised” date.

12. Contact Us

For privacy concerns, contact:
Jayasundara Agencies
New Shopping Complex, Neluwa, Sri Lanka
Email: janeluwa@gmail.com
Phone: +94 912 285 049 or +94 71 542 8642